Testing software takes up a lot of time in the software development process, often the same amount of time if not more than the time required for the development itself. Just like development, testing also requires continued maintenance efforts. This (rightfully so) makes a lot of people in different roles, be it managers, developers or even testers question whether or not that time effort is really justified. With more and more companies deploying every 10 minutes or even less start to wonder: why invest time in testing when you can simply rollback issues in a matter of seconds, in some cases even automatically?

Learn more about common pitfalls, time wasters and what you can do to make your testing strategy more efficient in this talk!

Agile, and in particular agile testing, is still a popular advertising term in IT for modern approaches in IT projects. But what has actually arrived in everyday life or how is it really lived? Much has been argued and published about this and the relationship between Agile evangelists and professional testers has often been very tense.
We took a look at the practice in IT projects in Austria (which can certainly also be found in other countries and continents) and found that Agile is no longer perceived as something special, but that there is only good and bad practice in testing remaining. The lecture is simply intended to show the lived practice and not the shiny theories about agile practices.

Quality engineering is a relatively new term in IT delivery. TMAP describes it to be about teams taking joint responsibility for quality.
Gitte and Rik will introduce you to the TMAP body of knowledge and share examples of their own practical use in their day-to-day activities in organizations.
Subjects in the presentation are:
- The importance of business value as the starting point for IT delivery, implemented using the VOICE-model
- The changing roles when transitioning from testing to quality engineering
- The remaining (and even improving) importance of structured test design

Quality engineering is a relatively new term in IT delivery. TMAP describes it to be about teams taking joint responsibility for quality.
Gitte and Rik will introduce you to the TMAP body of knowledge and share examples of their own practical use in their day-to-day activities in organizations.
Subjects in the presentation are:
- The importance of business value as the starting point for IT delivery, implemented using the VOICE-model
- The changing roles when transitioning from testing to quality engineering
- The remaining (and even improving) importance of structured test design

In this engaging session, join Reifa as she dives into the world of Agile software development and how QA teams can overcome bottlenecks in the Software Development Life Cycle (SDLC). Discover practical strategies and empowering approaches to unleash the true potential of QA in an Agile environment. From fostering effective communication and collaboration to implementing continuous testing practices, Reifa will share valuable insights on overcoming common challenges faced by QA teams. Whether you're a QA professional, developer, or project manager, this presentation will provide you with actionable techniques to streamline processes, enhance efficiency, and ensure high-quality software delivery in Agile projects. Get ready to empower your QA team and supercharge your Agile initiatives like never before!

Key Takeaways:
1. Role of QA in Agile: Understand QA's unique role in Agile projects.
2.Identify bottlenecks: Overcome common challenges in the Agile SDLC.
3. Foster communication: Promote effective collaboration and communication.
4. Implement continuous testing: Integrate continuous testing practices for faster feedback.
5. Streamline planning: Efficiently plan and prioritize testing efforts in Agile.
6. Leverage automation: Maximize the benefits of test automation in Agile.
7. Embrace continuous improvement: Cultivate a culture of learning and adaptation in QA.

In this presentation the increasing focus on Usability in software development will be discussed. Linda will explain what Usability means, it's usefulness and necessity, and what Usability means within software development and lifecycle management. Various aspects of Usability, such as User Experience (UX) and Accessibility will be covered. But of course she also pays attention to which testing techniques and methods are suitable and usable to test the Usability of an application or website.

After the presentation you are updated on questions as:
What is the importance of Usability within today's software development?
How do you give it proper attention within the software development process?
Which usability test techniques, tools and methodologies are there?
What is the added value of usability, what does it deliver your organization?

How many times have you used software or apps and asked yourself what on earth were the manufacturers thinking? This thing is useless! In fact, the manufacturers of the software probably put a lot of thought into solving the specific task. Unfortunately, the solutions were never tested for usability. In more than 20 years of professional experience in UX design, I have been confronted with this problem again and again.

This is a phenomenon that is deeply inherent in human beings. Once you have built up a so-called “Mental Model”, it becomes difficult to understand why other people are not able to use the software.

There is a simple method to solve this problem, the Usability Test.

You will learn:
— What is a usability test, what can it do and what it can't do.
— Different types of testing; advantages and disadvantages.
— Differences and similarities with software testing.
— How to plan, execute and evaluate an insightful test with simple tools.
— Integrating usability testing into the software development process.

With a focus on usability, you can increase the quality of your software in the long term, and do so extremely cost-effectively. However, the understanding of usability and user experience must be communicated to the entire SW development team. Typically, this can be done sufficiently in a two-day training course. You can then efficiently perform usability tests yourself or, if necessary, use inexpensive services on the Internet. Very rarely and only for tricky questions, you need external specialists or services like a usability lab.

This presentation will cover need and importance of documentation in agile under following topics:

• Documentation Myths
• What, When, how of documentations
• Documentation quality
• Tracking time invested on documentation
• Documentation tools
• Tips and best practices

This presentation will cover need and importance of documentation in agile under following topics:

• Documentation Myths
• What, When, how of documentations
• Documentation quality
• Tracking time invested on documentation
• Documentation tools
• Tips and best practices

This presentation delves into the transformative power of Artificial Intelligence (AI) in software quality. Nishan, an experienced Test Manager and Engineer, introduces the topic and his role in the field. He will explain the relevance of AI in testing, emphasizing its benefits and potential impact.

The audience will gain insights into how AI algorithms optimize test planning processes, enhance test execution efficiency, and improve accuracy. They will also learn about intelligent test case generation, where AI algorithms contribute to improved coverage and effectiveness.

Furthermore, we will explores AI's role in defect detection and tracking, highlighting its ability to aid in early defect identification. With real-life examples from experience I will showcase to demonstrate how AI has improved my daily work.

The challenges and considerations in implementing AI in testing are discussed, addressing potential limitations and obstacles faced during integration. Finally, the presentation concludes by highlighting emerging trends and advancements in AI for software testing, leaving the audience with a glimpse into the future of AI in this field.

Der neue CTFL 4.0 führt einige neue Aspekte des Testens ein, die teilweise aus dem Lehrplan des Agile Testers stammen.
Diese Präsentation diskutiert einige weniger bekannte Lehrkonzepte für Präsenz- und Online-Workshops, die für mehr Spaß am Lernen sorgen.
Bedingt durch die Pandemie wurden in vielen Online-Kursen neue Wege des Lehrens und Lernens erprobt, die auch für Blended Learning und Präsenzveranstaltungen abwechslungsreiche Varianten der Didaktik ermöglichen.
Dieser Vortrag gibt dazu einige Beispiele und ermuntert hoffentlich zur Nachahmung.

This presentation addresses the key topic of end-to-end test coverage (E2E). This is a major difficulty for many teams, as these tests need to be representative of actual user journeys, and often detail information is missing.
The "Usage-centric Testing" approach responds to this challenge: from the collection of anonymized usage data, supporting the design and automation of a relevant, optimized test suite that limits the automation effort.
This presentation gives a practical overview of the Usage-centric Testing approach, its implementation and the benefits it can bring for testers and the whole team. The contribution of AI algorithms to the processing of usage data is also described.

This talk is geared toward students and those who have an interest in starting a career in software testing.
We will have a brief introduction to software testing -> What it is, why it is required, and how we can perform software testing.
We will touch on career opportunities available in the testing field and finish by talking about some of the challenges test analysts/engineers may face.

Der Beitrag beginnt mit einem Überblick über den CT-AI Lehrplan und skizziert dann kurz das Machine Learning (ML) mit Neuronalen Netzen. Nach einer Vorstellung wichtiger AI-bezogener Qualitätsmerkmale und den funktionalen Leistungsmetriken von AI werden Teststufen und Testverfahren für den Test AI-basierter Systeme besprochen und die beiden Testverfahren „Gegnerisches Testen“ und „Metamorphes Testen“ vorgestellt. Ein Ausblick auf aktuelle Entwicklungen wie ChatGPT und die Zukunft des CT-AI Lehrplans rundet den Beitrag ab.

Der Beitrag beginnt mit einem Überblick über den CT-AI Lehrplan und skizziert dann kurz das Machine Learning (ML) mit Neuronalen Netzen. Nach einer Vorstellung wichtiger AI-bezogener Qualitätsmerkmale und den funktionalen Leistungsmetriken von AI werden Teststufen und Testverfahren für den Test AI-basierter Systeme besprochen und die beiden Testverfahren „Gegnerisches Testen“ und „Metamorphes Testen“ vorgestellt. Ein Ausblick auf aktuelle Entwicklungen wie ChatGPT und die Zukunft des CT-AI Lehrplans rundet den Beitrag ab.

Artificial intelligence is gaining ground every day and interferes a little more in our lives, whether we are aware of it or not. The recent buzz around chat GPT is a proof of this, AI fascinates and attracts the admiration of the most reluctant. The Hollywood myth of the omniscient AI is not far away. Should we trust these new forms of interface blindly? No, far from it! Because the blind use of AI is not without risks: who is responsible? to whom do the results belong? what about intellectual property or privacy? ...all subjects evoked without taboos in my presentation, as a friendly warning.

Organizations and teams are trying to get more efficient and more effective. Every day, a new hype pops op. From Agile to Lean, Kanban, DevOps, Spotify, Sociocracy 3.0, Management 3.0, Flow, etc. We’re minimizing the overhead, expecting teams to be selforganizing. And sometimes, when we’re lucky, they even succeed.
Most organizations start from a great vision to start transformations, but fail to translate that into effective measures that actually deliver what they are aimed at.
This presentation which transformation activities are doomed to fail and why, but it will – of course – also reveal the initiatives that will result in a better, more efficient team.

Was war nochmal das ERNSTL und was hat das mit der Zukunft des Softwaretestens zu tun?
Spätestens mit der breiten Bekanntheit und Verfügbarkeit von KI-Systemen und Sprachmodellen, insbesondere durch ChatGPT, stellt sich für Testerinnen und Tester die Frage, welchen Einfluss diese Modelle auf ihre tägliche und zukünftige Arbeit haben.
Im ersten Teil beleuchtet dieser Vortrag mit Hilfe des ERNSTL die Funktionsweise von großen Sprachmodellen am Beispiel von ChatGPT sowie die Möglichkeiten und Grenzen für das Testen mit KI.

Im zweiten Teil soll ein Blick in die Glaskugel gewagt werden:

• Wo stehen wir heute beim Testen mit KI?
• Wie wird KI Softwaretesten in den kommenden Jahren verändern?
• Welche Skills benötigen Testerinnen und Tester dafür?
• Wird es die Rolle des Testens in 10 Jahren noch geben?

The ISTQB® Advanced Level Test Management certification is aimed at people who have already achieved an advanced point in their careers in software testing and wish to develop further their expertise in test management. To gain this certification, candidates must hold the Certified Tester Foundation Level certificate and have sufficient practical experience. This lecture will present how the new release of the ISTQB® Advanced Level Test Management syllabus supports test managers to improve their test activities for a more effective and efficient testing process. It also provides a more comprehensive understanding of the role of a test manager in the software development life cycle.

Traditional testing approaches are not keeping up with nowadays development velocity and are hard to scale. We believed that test automation would be the solution to this problem. This belief has not been fulfilled. . . or at least it achieved less than was expected.

Test automation tools are used almost everywhere these days, but testing is still too slow and hard to scale. Automation adoption requires strong technical skills that are hard to find and develop. Even within automation, we still do over 70% of activities manually, for example, scripting and maintenance are still manual activities.

Is there a better solution? Could it be Autonomous Testing?

More and more signals coming from the market that support the idea. According to the latest Gartner report (July 2022), Autonomous Testing is the top innovation item on their Hype Cycle for Agile and DevOps 2022. They predict that it will be widely adopted within 2-5 years.

The market has high expectations and is full of promises that Autonomous Testing is the next phase in the evolution of our approach to software testing. Plenty of test automation tools already have some (small) AI-based features. Using my research, I will share with you an overview of these features and where vendors are heading with these solutions.

But it is not only about feature building and vendor selection. We need to adjust our testing strategy. Therefore, I will give you a few tips on how to implement your own autonomous testing strategy and integrate it into your current approach.
I will share what Autonomous Testing is good for, where it’s not a good idea to use, how to combine it with traditional approaches and how to prepare for the future. This is all based on our own experience and research to develop and implement autonomous testing for our customers.

Agile Entwicklungsmodelle und kurze Entwicklungszyklen in der Softwareentwicklung erlauben, rasch auf das unerwünschte Verhalten einer Software zu reagieren. Diese reaktive Form der Qualitätssicherung benötigt viel Infrastruktur und bindet Ressourcen, die effektiver eingesetzt werden könnten. Quality by Design (QbD) ist ein bewährter Ansatz aus der Pharmaindustrie, um die Qualität eines Produktes durch den Prozess selbst sicherzustellen.
Dieses Referat zeigt auf wie das Konzept QbD in der agilen Softwareentwicklung weit mehr leisten kann als Konzepte wie Build-in-Quality oder Embedded Testing.
Das Konzept QbD ist eine proaktive Form der Qualitätssicherung und erlaubt eine nachhaltige Softwareentwicklung.

22% of IT users have accessibility issues. If development doesn’t cater for these issues then IT becomes inaccessible for many people. In a world becoming more and more reliant on IT we need to be aware of and catering for everyone. This talk will explain the current world view of accessibility in IT, how testing is key to meeting the user needs and, using a case study, show how the world is changing and it is now more and more important to make systems accessible to all.

In a rapidly evolving technological landscape, the ability to navigate this dynamic terrain is essential for sustainable success. This presentation explores the challenges posed by dynamic user requirements and offers strategies for proactive adaptation. Drawing from real-world examples and industry insights, it highlights the significance of customer-centricity, flexibility, and continuous innovation. By sharing practical approaches, the presentation empowers participants to embrace change as an opportunity, enabling them to stay ahead of the curve and thrive in an environment where user requirements are in a constant state of flux.

In den meisten Testtrainings werden verschiedene bewährte Testverfahren wie Äquivalenzklassen und Grenzwerte gelehrt, welche als essenzielle Werkzeuge für die Qualitätssicherung in der Softwareentwicklung gelten. Meinem Eindruck nach werden diese Verfahren in der Praxis allerdings immer weniger angewendet. Auch durch Umfragen wird dieser Trend bestätigt.
Trotz des stetigen Fortschritts und der Einführung neuer Testmethoden und Technologien ist es meine feste Überzeugung, dass es nach wie vor äußerst sinnvoll ist, sich auf diese altbekannten Verfahren zu verlassen und sie aktiv in unserer täglichen Arbeit anzuwenden.

AI, Networking, IoT, DevOps, automation, test data management... The field of software quality and testing is encountering numerous challenges. Traditional roles are blurring. Increasingly shorter release cycles necessitate more and superior (!) automation. Let's explore how we can successfully shape the future of software testing and quality assurance.

Mutation testing is considered one of the most powerful software testing techniques, but it is still not very widely used by software development companies. In this presentation, I will discuss mutation testing and its application in software quality engineering. I will discuss its advantages and disadvantages. I will show how the use of mutation testing allows us to directly test the strength of our test cases, and how it can be used to predict the number of remaining defects in the code.

Der Erfahrungsbericht beleuchtet die Herausforderungen einer Testorganisation beim Übergang von Wasserfall auf SAFe. Es werden die Einführung agiler Arbeitsweisen, Anpassungen an sich verändernde Anforderungen, Qualitätsansprüche auf allen Ebenen, flexible Planungen und Rollenumwandlungen dargestellt. Wichtige Aspekte sind die Integration von Tests in alle Entwicklungsaktivitäten, die Anpassung von Dokumenten und Standards sowie die Einbeziehung der Mitarbeiter auf der Reise zur agilen Testorganisation. Eine entsprechende Entwicklung der Kompetenzen in der Organisation, z.B. durch das ISTQB® Certified Tester Schema, spielt weiterhin eine wichtige Rolle bei den Testaktivitäten.

In the fast-paced and ever-evolving realm of the software industry, it's all too common to find ourselves isolated behind computer screens. Yet, in this era of constant change and innovation, community has never been more vital. Online communities serve as our beacon for connection, content and collaboration, allowing us to break free and dive into a world where shared experiences and collective wisdom fuel our growth. These digital gatherings are hubs where professionals can come together to learn, adapt, and thrive, shaping a brighter future for our industry.

Rwanda, often described as the start-up nation of sub-Saharan Africa, launched one of the first Software Testing Qualification Boards in Africa in March: the RWSTB. In this presentation, we will explore the development of Software Quality Assurance and its impact on Rwanda's technological landscape.

The presentation sheds light on Rwanda's approach toward the implementation of industry standards and best practices in quality assurance and software testing.

As a model of progress in East Africa, Rwanda's story is a testament to the ingenuity and determination of software testing professionals worldwide. Together, we hope to seize the opportunities that lie ahead and envision a future where quality assurance and software testing play a central role in shaping a better technological landscape for all.

Die Gesellschaft verändert sich entlang der Transformationen und Krisen rasant. Und so muss die Informatik ihren Standort und die anstehenden Aufgaben neu bestimmen: Bereits den konventionellen funktionalen und extra-funktionalen Anforderungen an Software Genüge zu leisten, stellt eine große Herausforderung in Software-Projekten dar. Aber genügt heutzutage auch weiterhin eine Grundorientierung an sozialen, ökonomischen und ökologischen Erfordernissen oder aber sollte es ebenso um Fragen der technologischen und digitalen Souveränität, der Sicherheit oder weitere gehen? Welche Rolle sollten Software Engineers und Tester einnehmen, wenn perspektivisch Code das Rechtssystem und andere zentrale, kritische Systeme einer Gesellschaft bestimmt? Was könnten diese großen Fragen für das Arbeiten in konkreten Software-Projekten bedeuten? In diesem Vortrag werde ich mit Ihnen ausgewählte Beobachtungen und Fragen als Impuls für Ihre Tätigkeit teilen.

This presentation endeavors to demystify Model-Based Testing comprehensively. It empowers participants, including software developers, testers, and quality assurance professionals, with knowledge that can optimize their testing processes and result in the delivery of more dependable software products. By providing insights into both the strengths and limitations of MBT, this session equips attendees with a well-rounded understanding to make informed decisions about incorporating MBT into their testing strategies.

What is exploratory Testing and what are some best practices an organization should follow.

Quality engineering is a relatively new term in IT delivery. TMAP describes it to be about teams taking joint responsibility for quality.
Pepijn and Rik will introduce you to the TMAP body of knowledge and share examples of their own practical use in their day-to-day activities in organizations.

Subjects in the presentation are:

• The importance of business value as the starting point for IT delivery, implemented using the VOICE-model
• The changing roles when transitioning from testing to quality engineering
• The remaining (and even improving) importance of structured test design

Quality engineering is a relatively new term in IT delivery. TMAP describes it to be about teams taking joint responsibility for quality.
Pepijn and Rik will introduce you to the TMAP body of knowledge and share examples of their own practical use in their day-to-day activities in organizations.

Subjects in the presentation are:

• The importance of business value as the starting point for IT delivery, implemented using the VOICE-model
• The changing roles when transitioning from testing to quality engineering
• The remaining (and even improving) importance of structured test design